Real help from the people who build Snapceipt. Most questions are answered below — and you can always email us.
Snap with the camera, import from Photos/Files, or forward to your email-in inbox.
Use Sign in with Apple or a magic-link email. Trouble? See the FAQ below.
Your receipts sync automatically. Manage devices in Account settings.
Edit GST per receipt, and export a BAS-ready pack to your accountant (Pro).
Manage or cancel Pro in your Apple ID settings at any time.
Delete your account and data instantly from Account → Delete Account.
Give it a couple of minutes and check your spam or junk folder. Still nothing? Use Sign in with Apple instead, or email us and we'll help. Make sure you entered the same email you signed up with.
Tap the receipt and edit any field by hand — merchant, total, GST or category. Snapceipt learns from your corrections. For best results, capture the whole receipt in good light on a flat surface.
Check you're online and signed in. Captures made offline sync automatically once you're back on a connection. If something seems stuck, pull to refresh, or sign out and back in.
On Pro, open Reports and choose export, or use the BAS card for a BAS-ready summary. You can email a clean PDF and CSV straight to your accountant.
Subscriptions are handled by Apple. On your iPhone: Settings → [your name] → Subscriptions → Snapceipt. There you can switch between monthly and annual, or cancel. To restore a purchase on a new device, open Snapceipt and choose Restore Purchases.
In the app: Account → Delete Account. Your account, receipts, images and transactions are removed immediately; residual backup copies are purged within 30 days. This can't be undone.
No ads, no trackers, and we never sell your data. See our Privacy Policy for the full detail.
Snapceipt runs on iPhone with iOS 17 or later. Capture works on-device; sync and receipt reading need an internet connection.
We build Snapceipt for Australian sole traders and households — and we love hearing what you need. Email support@snapceipt.cc with ideas or bugs.